How long does it take to build and ship my custom PC?

Most builds take 5–10 business days for assembly, testing, and quality assurance. Once completed, we will contact you for pick-up, delivery or shipping.

Is the labor for assembly included in the price?

Yes! Every custom PC price includes $200, that includes expert PC assembly, full performance testing, and quality assurance. Our expert builders ensure your PC is perfectly assembled and optimized before it’s picked up or delivered.

How much is the security deposit?

The security deposit is $50.

What does the security deposit cover?

• Your personalized PC consultation

• Time spent sourcing compatible parts

• A guaranteed spot in our build schedule

• Initial setup/labor planning

Can I customize my build if I want different parts?

Absolutely. We offer flexible customization options. If you want specific components or upgrades, just let us know during the ordering process or via chat.

Do you offer support?

Our team is always available to help with setup, troubleshooting, or upgrades.

What if I’m not sure which PC build is right for me?

No worries! Our experts are ready to guide you through choosing the perfect build based on your needs—whether gaming, streaming, or creative work.

Can I upgrade my PC in the future?

Yes, all our builds are designed with upgradeability in mind. We can also help you select future upgrades when the time comes.

What is your return or refund policy?

Due to the custom nature of our builds, all sales are final. However, if there’s a defect or issue with parts, we will assist you.

Do you install the operating system and drivers?

Yes! Every PC comes with Windows 11 pre-installed and activated, along with the latest drivers and essential software for a ready-to-use experience.

How do you ensure the quality of the build?

Our experienced technicians conduct rigorous testing, including stress tests, thermal monitoring, and benchmark runs to ensure your PC performs perfectly and reliably.

Can I request a specific build aesthetic (e.g., RGB, cable management)?

Absolutely! We take pride in clean builds with excellent cable management and can add RGB lighting or custom features per your preferences.

How much is shipping?

We charge a flat-rate of $60 for all PC builds within the continental U.S. This includes professional packaging, full shipping insurance, and tracking.

Do you ship outside the U.S.?

At this time, we only ship to the continental U.S.